Email: support@rola-ip.com

hours: 24/7 Live Support

注意: Rola-IP仅此只有这一个网站,【其他任何模仿Rola的网站全是伪造】
news & mediaFAQs
En LanguageEnglish
  • EN LanguageEnglish
  • RU LanguageRussian
Energia LogoEnergia Logo
En LanguageEnglish
  • EN LanguageEnglish
  • RU LanguageRussian
  • Home
  • Service
    • Residential Proxy
    • Datacenter Proxy
    • 5G/4G Proxy
    • IPv6 Proxy
  • price
  • Proxy For
      • COUNTRIES
      • USA
      • Germany
      • Ukraine
      • Thailand
      • Ukraine
      • Canada
      • More
      • MARKET AND SALE RELATED
      • Advertising Technology
      • Marketing Social Media
      • Sales and E-Commerce
      • Market Survey
      • Brand Protection
      • Email Protection
      • More
      • DATA INTEGRATION RELATED
      • Data Capture
      • Sneaker Rush
      • Travel Aggregation
      • SERP & SEO
      • Stock Market Data
      • Website Test
      • More
      • SOCIAL NETWORK
      • Twitter
      • Instagram
      • Vkontakte
      • Facebook
      • Pinterest
      • Odnoklassniki
      • More
  • Learn
    • FAQs
Regisiter/Login
Background

FAQs

7/24 Network Engineers and Sales Staff are at your Service.

learn more

What Are You Looking For?

Frequently Asked Questions

What is IP duration time?
Refers to how long an IP can be used. By default, a dynamic IP can only be used for 10 minutes/30 Minutes/90 Minutes.a static IP can be used for 1 day/1 week/1 Month/6 Month/1 Year.
How to modify the IP duration?
Please modify it in the overview page-user information. Note: The longer the time, the lower the stability.
How to set a certain sub-account to change within a certain country?
In addition to clicking the link to switch the country, you can also add a suffix to the user name, such as The username written like this tom_1-country-us means that this account has always fixed the US IP.
Which devices are supported? And what are the supported access methods?
Support Android, IOS, Windows access. Support API access. For specific access methods, please see "Toolbox-Instructions for Use"
How to check the server, port and account password information when using Android/IOS/WIN access?
Select the type of IP you want to use, for example, use global dynamic residential IP, click "global residential IP"-"dynamic residential IP", and then click Generate Proxy, you can see the relevant information.
"Already exists" when adding a whitelist?
Please check whether you have multiple accounts and whether your whitelist is in another account. Log in to the original account to delete the whitelist and add it to the new account again. Note: Each person can only have one account, and multiple accounts will be frozen!
Why are the IP extracted by the API the same IP?
API extracts are all transit IP, not real IP, just use it directly.
Inaccurate IP attribution?
Please check the IP switching method in "Toolbox-Instructions for Use"
Why does it prompt "Insufficient balance" when I withdraw the IP?
Please check whether the IP of your current device is in the whitelist of the current account.
Feedback question
Please provide the following information if you have any questions during use: 1. What is the specific problem phenomenon (a screenshot is best)

Sustainable, reliable & affordable energy systems, find your solutions now!

Background

Worldwide Point to Point network!

Big Data Service provider of Fortune 500 companies!

Today, rola-ip is one of the most important Big Data suppliers in America and Europe. 900+ server centers on 5 continents enable us to provide customers with stable and reliable network services.

awards & milestones
image
213
countries and districts

There is a peer-to-peer network in almost every country.

105,357,713
+ IPs

As more and more users join, peer-to-peer network continues to grow bigger.

company
  • About Us
  • Meet Our Team
  • News & Media
  • Our Projects
  • contact
Services
  • Residential Proxy
  • Datacenter Proxy
  • Mobile Proxy
  • IPv6 Proxy
support
  • Terms & Conditions
  • Privacy Policy
  • Recharge Reception
  • Email: support@rola-ip.com
  • 2307 Beverley Rd Brooklyn, New York 11226 United States.

  • get directions
Copyright © 2024.ROLA-IP All rights reserved.